Shipping policy
Shipping Policy
At Cross Stitching Art, we are committed to ensuring your orders are processed and shipped in a timely and efficient manner. Please review our shipping policy below for important details.
Order Processing
- All orders are processed and shipped within 3–5 business days of purchase.
- Business days are Monday through Friday, excluding weekends and public holidays.
- Orders placed after 12:00 PM (local time) or on non-business days will begin processing the next business day.
Shipping Options
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Chit Chat/USPS
- Orders shipped include tracking information. You will receive a shipping confirmation email once your order has been dispatched.
- Delivery times may vary based on your location and customs service schedule.
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Shipping costs are calculated at checkout based on your location and the size/weight of your order. Delivery timelines are not guaranteed but generally fall within standard postal service expectations.
International Shipping
- We offer international shipping to most countries. Delivery times may vary depending on customs clearance and postal services in your region.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country. Please check your local regulations before placing an order.
Lost or Delayed Packages
- If your package has not arrived within a reasonable timeframe, please contact us at crossstitchingart@gmail.com, and we will do our best to assist you.
Shipping Restrictions
- We are unable to ship to P.O. boxes or military APO/FPO addresses at this time.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact us at:
Email: crossstitchingart@gmail.com
Website: www.crossstitchingart.com
Thank you for choosing Cross Stitching Art. We appreciate your support and look forward to serving you!